privacy policy

Below you will find information on how we as a company use the information we collect about you.

By using certain parts of this site, you provide information that allows us to identify you as a person. This only happens for our services and information provision and if you give permission for this.

Your personal data is processed in accordance with the provisions of the European General Data Protection Regulation (GDPR) (also known as General Data Protection Regulation or 'GDPR').

This privacy policy applies to Alsico's services. We are not responsible for the privacy policies of other sites and resources linked to our website, but we do refer to them so that you can find the necessary information.

By using this website you accept this privacy policy.
 

What rights do you have?

You always have the right to your stored personal data:

to request and view,
to change or
have deleted.

This can be done for one or more entries in different databases.

You can also request to be removed from all databases. You will then be 'forgotten' and not contacted in any way.
If you make the changes or deletion yourself, this will be immediately effective. If you submit a request for changes, this will be done as soon as possible and at least within 30 days.

 

How do you assert your rights?

This can be done by sending us an email to info@alsico.com.

Always state:

  • First and last name of the person you want to delete or change.
  • E-mail address of the person you want to delete or change.
  • What changes you want to make or you want the person to be deleted.

Woocommerce is used for purchasing products. Your personal data is also processed and stored protected here.

We use Google Analytics for usage analysis of our website. For this purpose, information about the use of our website is collected anonymously. This data will not be passed on to Google and will not be used for marketing and advertising purposes.

 

What data is collected?

Only those personal data are collected that are necessary to provide a certain part of our services or to send you information.

That can be:

  • first name and name
  • e-mail address
  • residential address
  • work address
  • phone number
  • VAT number

Some information is mandatory in forms (usually indicated with a *), this data is necessary to provide you with the desired service.

Other information – not marked * – may be useful, but is not absolutely necessary. You choose whether to enter information here.
No marketing profiles are created based on entered data or placed cookies (see below).

 

Why is your personal data kept?

Your personal data is used for a specific purpose (and only for that purpose) with the following legal grounds:

Contact form: to respond to your question, to provide an answer (execute order).

Purchase form: to process your purchase, deliver the desired products and show you other products that may interest you (execution of order and legitimate interest)

Request brochure: to send you the brochure (execute order)

An exception to this is only possible with your explicit permission.

 

How long are your data kept?

Personal data is kept for as long as necessary to provide you with the service that you activated yourself or for which you gave permission. Your personal data will be kept for a maximum of 5 years after the last use.

 

Will your data be passed on to third parties?

Your personal data will not be passed on to third parties. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our services and information provision and if they can guarantee the secure storage of personal data with a guarantee for your privacy.

Your personal data will only be passed on if this is necessary for the purpose for which you gave permission and provided the personal data (sending a newsletter, purchasing a product, booking a service, etc.) or if this is legally required and permitted (for example in the context of a judicial investigation).

For example, a third party is engaged for:

  • providing IT infrastructure (including booking software, sales software, etc.);
  • arranging (and distributing) newsletters and invitations.

If you give explicit permission for this, your personal data will be shared with third parties. You have the right to withdraw this consent at any time, without affecting the lawfulness of the processing before its withdrawal.

We do not provide personal data to parties located outside the EU, except Mailchimp and Google.

 

Minors

We only process personal data of minors (persons under the age of 16) if written permission has been given by the parent or legal representative.

or

We have absolutely no intention of collecting data about website visitors who are minors, even if they have permission from their parents or guardian. However, we cannot check whether a visitor is a minor. Therefore, make sure you are involved in the online activities of your minor children to prevent their data from being processed by us or our partners.

 

Data security

The computers and internet connections on which your personal data are stored and transported are protected as best as possible against hacking, installing malware and other improper use. You can only log in to the computers and the network with a username and password.

Anyone who can view or know your personal data on behalf of Alsico is bound to keep that information confidential.

A backup is made of the personal data in order to be able to restore it in the event of physical or technical incidents.

All Alsico employees are informed about the importance of protecting personal data and privacy.

Automatic storage of non-personal data

During a visit to this website, data about the use of the website is automatically stored. This is solely non-personal and anonymous data (for example, your IP address is not tracked). We analyze that information with Google Analytics (read the Google privacy policy and Google Analytics for more information) to improve our website, but no personal information is kept or passed on to Google and other third parties.

 

Cookies

This website uses functional and analytical cookies. This is done anonymously. Read more about this in our cookie policy.

In short: functional cookies make our website work better, analytical cookies tell us something about how the website is used. No personal data is collected or passed on. The cookies are not used for marketing or advertising.

You can disable and enable cookies in your browser settings and also delete them.

Facebook, Twitter and other social media

This site contains sharing buttons for social media networks. The code behind these buttons places - when used - a cookie on your computer. The privacy rules of the social networks apply in this regard. We have no influence on and are not responsible for what these networks do with your personal data.

We also have no control over how other social media users handle your information after you have shared something on our website.

Amendments

This Privacy Statement may change. We adjust the rules and conditions to protect your privacy as best as possible and to handle your personal data in a transparent manner. So please check back regularly. The last adjustment dates from 04/30/2020.

 

If things go wrong…

We handle your personal data as carefully as possible and keep it secure. If something goes wrong, we will inform you as soon as possible and do everything we can to limit the damage.

The spread of your personal data due to data theft or data leaks cannot give rise to any claims for damages against us.

 

Complaints

Despite our precautions, if you still have complaints about our use of your personal data, please contact info@alsico.com and we will find a solution.
More information about complaints procedures can be found on the following websites: privacy committee, Flemish Supervisory Committee.